Privacy
Policy.
This page explains what data Buguardian collects, why, and what rights you have over it.
This page is a structured template. It has not been reviewed by legal counsel and must be adapted to the operating entity, jurisdiction and data flows in place before publication.
1. Who this policy covers
This policy applies to visitors of this website and to customers and prospects who interact with Buguardian through forms, email or the customer portal. It describes how personal data is collected, used, stored and protected.
2. Data we collect
Depending on how you interact with us, we may collect: contact details you submit through a form (name, work email, company, phone); account and usage data generated inside the customer portal; technical data such as IP address, browser type and device identifiers; and content you choose to share with us, such as a support request.
3. Why we process it
We process personal data to respond to enquiries and provide requested information; to deliver, operate and secure the ecosystem for existing customers; to meet legal, contractual and regulatory obligations; and, where you have separately agreed, to send product or security updates.
4. Legal basis
Where the Turkish Personal Data Protection Law No. 6698 (KVKK) applies, processing relies on explicit consent, performance of a contract, or a legitimate interest that does not override your fundamental rights. Where the EU General Data Protection Regulation (GDPR) applies, the same categories of legal basis apply under Article 6. The applicable basis is confirmed at the point of collection.
5. Retention
Personal data is retained only for as long as necessary to fulfil the purpose it was collected for, or as required by applicable law and regulatory record-keeping obligations. Retention periods are set out in an internal data retention schedule and are available on request.
6. Sharing and transfers
Personal data is not sold. It may be shared with service providers acting on our behalf (such as hosting or email delivery), with professional advisers, or where disclosure is required by law. Any transfer outside the country of collection is subject to appropriate safeguards under KVKK and GDPR.
7. Cookies
This site uses a limited number of cookies necessary for the site to function, and, where enabled, analytics cookies to understand aggregate usage. Non-essential cookies are only set with your consent, where required by applicable law.
8. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data; object to or restrict certain processing; request a copy of your data in a portable format; and withdraw consent at any time where processing relies on consent. To exercise any of these rights, contact us using the details below.
9. Security
Personal data is protected using technical and organisational measures appropriate to the risk, including access control, encryption in transit and monitoring — the same categories of control the Buguardian ecosystem provides to its customers.
10. Changes to this policy
This policy may be updated from time to time to reflect changes in our practices or in applicable law. Material changes will be indicated on this page with an updated revision date.
11. Contact
Questions about this policy or requests relating to your personal data can be sent to [EMAIL ADDRESS].